Get In Touch
We're here to help. Reach us by email, live chat, or the form below — and expect a response within 24 hours.
Who should you contact?
Students
Questions about your account, subscription, exam prep, or how to use Edvex features.
support@getedvex.com— or use Live Chat in the appSchools & Institutions
Interested in Edvex for your school, tutoring center, or organization? We offer volume licensing and custom integrations.
ariel@getedvex.com— for pricing & a demoPress & Media
Journalists, podcasters, or content creators looking to cover Edvex — reach our communications team.
ariel@getedvex.com— response within 1 business dayPartnerships
Edtech platforms, tutors, content creators, and educational organizations interested in partnering with Edvex.
ariel@getedvex.com— tell us about your ideaSend us a message
We read every message and respond within 24 hours.
Before you reach out
How quickly will I get a response?
We respond to all inquiries within 24 hours on business days. Elite and Max plan subscribers receive priority support with responses typically within 4 hours.
I'm having trouble with my account — where should I start?
For the fastest resolution, email support@getedvex.com with a brief description of the issue and your account email. You can also use the live chat feature inside the Edvex app for real-time assistance.
Does Edvex work with schools or tutoring centers?
Yes. We offer institutional licensing for schools, tutoring centers, and test prep companies. Reach out to ariel@getedvex.com for pricing and a demo.
I'm a journalist or content creator — who should I contact?
For press inquiries, interview requests, or partnership opportunities, please email ariel@getedvex.com. We typically respond within 1 business day.
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